Frequently Asked Questions
Campaign
01. When is the campaign period?
The campaign runs from 1 October to 31 December 2026.
02. Which properties are participating?
The participating developments featured in this campaign are:
- ELEV8 Entrepreneurs’ Park (Bandar Baru Salak Tinggi, Sepang)
- Novva Nexus (Gravit8, Klang South)
- Bayou Quartz (Kota Bayuemas, Klang South)
- The Riva Residences (Gravit8, Klang South)
- 22 Quartz Residences (Setia Alam)
- Air Hitam Entrepreneurs’ Park II (Klang South)
Promotions
03. Apart from the lucky draw, are promotions available for all units?
Promotions vary depending on the project and unit type. To discover the specific packages available for your preferred property, please register your interest, and our sales representative will share full details with you.
04. How do I find out which offer applies?
The easiest way is to speak to us! Simply fill out the
contact form on this page and our team will match you with the exact promotional package available for your preferred unit.
Lucky Draw
05. How can I win Instant Prizes?
It’s simple: Book. Get In. Go Big. Every eligible customer who places a booking during the campaign period earns one lucky draw entry. We draw winners electronically every month (October, November, December). If you don’t win this month, your entry automatically carries forward to the next month! (Note: Prizes are officially redeemed upon SPA signing).
06. Can I purchase more than one property?
Yes, you can! You will receive one lucky draw entry for every qualifying booking you make. The more properties you secure, the more chances you have to win from our RM100,000 prize pool.
More Information
07. What happens to my prize if my booking is cancelled or my loan is not approved?
Prize entitlement is strictly tied to a valid, completed property transaction. If a booking is cancelled, revoked, or if the Sales & Purchase Agreement (SPA) is not signed within the stipulated timeframe, the winner’s prize eligibility will be forfeited, and Mitraland reserves the right to redraw or reallocate the prize.
08. Can I exchange my lucky draw prize for cash or a different item?
All prizes are strictly non-transferable, non-assignable, and cannot be exchanged for cash, credit, or other items. Mitraland reserves the right to substitute any prize with another item of equivalent value without prior notice in the event of stock unavailability or unforeseen circumstances.
09. Can one property booking win multiple lucky draw prizes across different months?
Each qualifying booking entry is eligible to win one (1) prize only during the entire campaign. Once an entry is drawn as a winner, it is removed from subsequent monthly draws. However, customers who purchase multiple properties will receive separate entries for each qualifying booking.
10. How will I know if I have won, and how long do I have to claim my prize?
Winners will be announced on our official social media channels and contacted via phone/email. If a winner cannot be contacted or fails to respond within 7 working days of notification, Mitraland reserves the right to forfeit the prize or select an alternate winner.
11. Are campaign details and prizes subject to change?
Yes. Mitraland Group reserves the right to alter or amend any campaign terms and prizes at any time without prior notice. All prizes are subject to availability; in the event of stock unavailability, items will be replaced with an alternative of equivalent value.
